Malindo air has made a good name for it self in the recent years, it has become now a preference over other budget airlines for the tourists in Australia traveling to Bali. However it seems like they couldn't keep up with all the fame they were getting. The horror on the faces of passengers was seen clearly when they stood clueless at baggage crousel realizing that it brought the luggage of about a dozen tourists only as it was announced there is no more luggage coming out.
It turned out that Malindo left the luggage of over 60 passengers in Bali. The flight was scheduled to depart from Bali at midnight on Sunday. It got delayed after the pilot suggested that it had weight discrepancy. Everything that could go wrong went wrong that day for Malindo, it was clearly a bad day. As they announced it mid boarding about weigh discrepancy while passengers already boarded were stuck and those who haven't were busy figuring things out with the ground crew. On top of that all of the three bathrooms on the Boeing 737 were out of order.
However after 2 hours the pilot announced that the weight issue is fixed and the plane is ready to take off. It was a sigh of relief for the weary passengers until they landed at brisbane only to realize how they have fixed the issue by leaving the luggage behind. It is however still not clear whose decision was that to leave the luggage behind or it is the usual way of Malindo airline of fixing the "Weight discrepancy" or it wasn't boarded by mistake.
Malindo Air and it's joint partner Lion is getting a lot of heat over this from passengers and authorities. We sincerely hope that they do not repeat such incidence in the future.